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Welcome to Shropdoc

Shropshire Doctors Co-operative Ltd (Shropdoc) provides urgent medical services for patients when their own surgery is closed and whose needs cannot safely wait until the surgery is next open, i.e. evenings, weekends and bank holidays. 

Shropdoc is registered, and therefore licenced to provide services, by the Care Quality Commission (Provider ID:1-199795171).

For more information, visit www.cqc.org.uk

If you need urgent medical attention that will not wait until your own surgery is next open,
call 08444 06 88 88.

For emergency Dental issues for Shropshire/Telford & Wrekin residents please phone 111
and for Powys residents please phone NHS Direct Wales 0845 46 47

If your condition can not wait for 1½ hours this is likely to be an emergency
Please dial 999
Eg: Choking, Chest Pain, Blacking out, Blood loss.

ShropDoc News

Customer Service Excellence Standard
May 25, 2015

Shropdoc has achieved the prestigious Customer Service Excellence Standard. Assessors who visited the Shropdoc head office in Shrewsbury said staff should be “proud” of having met the standard with such a good level of compliance.

Customer Service Excellence Award

Defibrillators for Llanymynech Junior Football Club.
March 30, 2015

Shropdoc, local provider of GP out of hours services and other NHS services, have linked up with a local junior football club and donated Defibrillators to their football teams.

Shropdoc Case Study used in official RCGP report on Out of Hours providers across the UK
March 03, 2015

Shropdoc has 279 local GP members who deliver out of hours care to a population of 600,000 patients.



The Steve Hugh Award


Ian Winstanley, Bev Sproston, Dr Russell Muirhead, Dr Graeme Spencer, Angie Hopley

Dr Graeme Spencer has been presented with the Dr Steve Hugh Award for 2014
November 01, 2014

Dr Graeme Spencer has been presented with the Dr Steve Hugh Award in recognition of his work with 'BASICS' and the Cheshire & Shropshire Immediate Care Group, voluntarily providing expert care to acutely unwell and injured patients, and contributing to the ongoing education and fundraising support of the immediate care community.

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Useful Links

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Macmillan Cancer Support Shropdoc's
charity of the year

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Testimonials

"Shropdoc service is in good health
I would like to make a comment on the Shropdoc Service which I have been very impressed with over the past two weeks. The service and attention given by Drs McMurray and Lovell during their visits to my home has been fantastic. Being a senior citizen aged 91, I was very concerned with my state of health. The reassurance and medication given by these two doctors certainly improved my condition. Furthermore, the time taken to visit me was very quick and responsive. I feel some of the bad publicity on the NHS Shropdoc service is not warranted and not a true reflection of the excellent service I received during the past two weekends. Many thanks to all concerned....much appreciated.
Monica Ellis, Brookfields, Weston Rhyn"

"I had to call Shropdoc for my elderly neighbour last night, and what a great service! From initial call to triage through to visit from the Doctor, it was smooth and professional throughout and the whole episode took less than an hour amazing!"

"The doctor was very nice, very reassuring - could not fault him."

"My mother had a terminal illness and the service provided by Shropdoc was excellent and helped us immensely at the end of her life."

"This is the first time I have used Shropdoc and I was very impressed, firstly with the initial response and information gathering and then by the sister’s approach to me. Very professional, empathetic, giving confidence and good advice. Skillful questioning in a non-patronising way."

"People are all too keen to find ways to be critical and are quick to take that path. On the other hand, giving out bouquets seems these days to be a sign of weakness. Shropdoc, however, you’ve got one from me – well done and may you prosper"

"Thank you to Shropdoc for the service provided yesterday – both the call handler and the doctor ,who was brilliant, helpful and professional"

"I had to use Shropdoc whilst on holiday … I wanted to make contact to let you know how fantastic the service proved to be. From the initial call to the treatment by the doctors … everything was dealt with fantastically well. … Thank you very very much."

"I cannot thank your staff enough for the assistance they gave me at a time when I was feeling very vulnerable"

"The visiting doctor was helpful, supportive and comforting to my mother and our family during the last hours of her life"

"Patient is full of admiration for the work we do at Shropdoc"

"Thanks to both the triage doctor and call handler that he spoke to as they were both very helpful"