Home > Dental Triage

Dental Triage

The on-call dental service is available for advice, assessment and access to  treatment (where appropriate) for patients with an urgent dental problem which cannot safely wait until normal in-hours services are available.

Shropshire/Telford & Wrekin Patients:-

Since October 2006, Shropdoc has been working with Shropshire County PCT and Telford & Wrekin PCT to manage and provide triage for all dental Out of Hours emergencies.

All patients have telephone access to call handling and nurse triage for assessment and advice.

The aims for the out of hour's dental service are to:

  • provide an out of hours dental service accessible to all local residents and visitors to the PCT areas
  • ensure that all patients out of hour's urgent needs are met in an appropriate and timely manner 

The PCT Dental service provides Emergency Dental Clinic appointments which are accessed by the triage team each weekend, with an on-call dentist available for advice for a 2 hour period each evening.

Nurse triage, assessment and referral:

18.30 - midnight Mon to Fri
08.00 - midnight Sat, Sun and Bank Holidays

For Out of Hours cover for Patients in Shropshire and Telford & Wrekin please call 0845 130 9642.

Powys Patients:-

Powys residents who require dental assistance outside of normal dental practice hours should contact NHS Direct Wales on their dental line 08456 01 01 28.

Useful Links

Find your medical practice Out of Hours Dental

Find a Pharmacy England | Wales

Pin Point for Health For more information and support on quitting smoking call
0844 4069 923

Testimonials

"People are all too keen to find ways to be critical and are quick to take that path. On the other hand, giving out bouquets seems these days to be a sign of weakness. Shropdoc, however, you’ve got one from me – well done and may you prosper"

"Thank you to Shropdoc for the service provided yesterday – both the call handler and the doctor ,who was brilliant, helpful and professional"

"I had to use Shropdoc whilst on holiday … I wanted to make contact to let you know how fantastic the service proved to be. From the initial call to the treatment by the doctors … everything was dealt with fantastically well. … Thank you very very much."

"I cannot thank your staff enough for the assistance they gave me at a time when I was feeling very vulnerable"