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Patient Satisfaction Survey Results - Jan, Feb, March 2014
June 09, 2014

Treatment Centre (Patients seen at base): Data for the surveys within this report were collated between Jan, Feb, March 2014. 72 patient questionnaires were sent out and 29 completed questionnaires were returned giving a response rate of 40%.
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Macmillan Cancer Support charity of the year
March 30, 2014

Shropdoc staff have chosen Macmillan Cancer Support as its charity of the year for 2014
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Shropdoc Doctor running London Marathon
January 16, 2014

I am running the London Marathon this year to raise funds for the Bone Cancer Centre Appeal. Bone tumours and soft tissue sarcomas are very rare and this means it is easy for them to go undetected.
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London Marathon 2014

Shrewsbury TA medic Tracey heading off to Afghanistan
January 10, 2014

The Army Reserve medic will complete a three-month tour of duty at the Camp Bastion military hospital.
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Major Tracey Brown, from Shrewsbury

Shropdoc rated one of the best in the country - Star Article
December 10, 2013

The service, which is run by 300 local GPs, is among the best of 38 service providers around the country, according to an independent patient survey.
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CFEP - Client Focused Evaluation Program
December 09, 2013

CFEP is an external organisation Shropdoc uses to compile quarterly and annual survey reports looking at our 3 OOHs areas; Telephone Advice, Home Visits, Treatment Centre. Approximately 1% of our patients are sent questionnaires within a few weeks of their contact with our service.
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Shropdoc Response to Newspaper Headlines:-
November 06, 2013

One year reprieve for Out of Hours Doctors Service in Ludlow
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One year reprieve for Out of Hours Doctors Service in Ludlow
November 06, 2013

THE out-of-hours emergency doctor service in Ludlow will continue for at least another year.
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Shropshire Group Starts Phone Enquiry line
October 29, 2013

Shropshire Star article, 28 October 2013 A new directory inquiries service that could cost less than half to call than many others, while at the same time putting money into the local health service, has been launched in Shropshire.
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Shrewsbury Primary Care Centre New Location
August 15, 2013

The Shrewsbury Primary Care Centre is to be relocated due to planned construction work
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"Shropdoc service is in good health
I would like to make a comment on the Shropdoc Service which I have been very impressed with over the past two weeks. The service and attention given by Drs McMurray and Lovell during their visits to my home has been fantastic. Being a senior citizen aged 91, I was very concerned with my state of health. The reassurance and medication given by these two doctors certainly improved my condition. Furthermore, the time taken to visit me was very quick and responsive. I feel some of the bad publicity on the NHS Shropdoc service is not warranted and not a true reflection of the excellent service I received during the past two weekends. Many thanks to all concerned....much appreciated.
Monica Ellis, Brookfields, Weston Rhyn"

"I had to call Shropdoc for my elderly neighbour last night, and what a great service! From initial call to triage through to visit from the Doctor, it was smooth and professional throughout and the whole episode took less than an hour amazing!"

"The doctor was very nice, very reassuring - could not fault him."

"My mother had a terminal illness and the service provided by Shropdoc was excellent and helped us immensely at the end of her life."

"This is the first time I have used Shropdoc and I was very impressed, firstly with the initial response and information gathering and then by the sister’s approach to me. Very professional, empathetic, giving confidence and good advice. Skillful questioning in a non-patronising way."

"People are all too keen to find ways to be critical and are quick to take that path. On the other hand, giving out bouquets seems these days to be a sign of weakness. Shropdoc, however, you’ve got one from me – well done and may you prosper"

"Thank you to Shropdoc for the service provided yesterday – both the call handler and the doctor ,who was brilliant, helpful and professional"

"I had to use Shropdoc whilst on holiday … I wanted to make contact to let you know how fantastic the service proved to be. From the initial call to the treatment by the doctors … everything was dealt with fantastically well. … Thank you very very much."

"I cannot thank your staff enough for the assistance they gave me at a time when I was feeling very vulnerable"

"The visiting doctor was helpful, supportive and comforting to my mother and our family during the last hours of her life"

"Patient is full of admiration for the work we do at Shropdoc"

"Thanks to both the triage doctor and call handler that he spoke to as they were both very helpful"